Shipping Policy

Last Updated: [DATE]

Thank you for shopping with [STORE NAME]. We are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

All orders are processed within [PROCESSING TIME] business days after order confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Methods

We work with trusted courier partners to ensure safe and reliable delivery of your orders.

Available shipping methods may include:

• Standard Shipping

• Express Shipping (where available)

• Cash on Delivery (COD) (where available)

Shipping options will be displayed during checkout.

Shipping Costs

Shipping charges are calculated and displayed at checkout.

• Standard Shipping: [SHIPPING COST]

• Express Shipping: [SHIPPING COST]

• Free Shipping: Available on eligible orders and promotional offers

Any applicable shipping charges will be clearly shown before you complete your purchase.

Delivery Timeframes

Estimated delivery times are as follows:

• Metro Cities: [X-X BUSINESS DAYS]

• Non-Metro Cities: [X-X BUSINESS DAYS]

• Remote Locations: [X-X BUSINESS DAYS]

Please note that delivery times are estimates and may vary depending on your location, courier partner, weather conditions, and other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email and/or SMS containing your tracking details.

You can use the provided tracking number to monitor the status of your shipment through the courier partner's tracking portal.

Delivery Delays

While we strive to meet estimated delivery timelines, delays may occasionally occur due to:

• Weather conditions

• Public holidays

• High shipping volumes

• Courier partner delays

• Incorrect or incomplete shipping addresses

We are not responsible for delays caused by factors outside our control, but we will do our best to assist you in tracking and resolving delivery issues.

Incorrect Address Information

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect address is provided and the order cannot be delivered, additional shipping charges may apply for re-delivery.

Lost, Damaged, or Missing Packages

If your package arrives damaged, appears lost, or is missing items, please contact us within [X DAYS] of delivery.

To report an issue, please contact:

Email: [EMAIL ADDRESS]

We will investigate the matter and work toward a suitable resolution.

International Shipping

[STORE NAME] currently:

☐ Ships only within India

OR

☐ Offers international shipping to selected countries

International shipping fees, customs duties, taxes, and import charges are the responsibility of the customer unless otherwise stated.

Delivery timelines for international orders may vary depending on destination country and customs clearance procedures.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: [STORE NAME]

Email: [EMAIL ADDRESS]